As a preferred partner to the world’s leading providers of print hardware, we marry our expertise with the best technology there is to provide the most appropriate solution for your business. Let us help you select the best of the best for your needs.
Our higher-level accreditation with the world’s leading print manufacturers recognises our superior service levels and our proven ability to understand which devices and technology will deliver the very best results for our clients.
In turn we receive their highest levels of commercial and technical support – benefits which we can pass on to our clients to make them more streamlined, more stable and more secure.
Our service teams are manufacturer-trained to keep your hardware working to the highest standards.
Managed Print Services
Print Management Software
Multi/single function printers
Cloud Print Services
Production and print room systems
Advanced finishing systems
Onsite and Remote support
Average Service response Time
2 hours 28minutes
Average First Time Fix Rate
With over twenty six years’ experience, FCBS supports businesses of all shapes and sizes in every industry sector. This depth of experience has equipped us with vast amounts of specialist knowledge allowing us to design and tailor a solution specifically to suit the business landscape in which you operate.
Our higher level supplier partnerships give us access to product roadmaps, allowing us to future-proof our clients’ print solutions.
Managing document technology effectively
It’s one of the single most effective things you can do to reduce costs and we can help. First Class Business Solutions (FCBS) are experts in delivering bespoke print and document management solutions to fit the needs of your organisation.
Designing solutions tailored to our clients
What People Say
“Not only did we find First Class Business Solutions best value for money, but also determined that they were the most suitable organisation to provide [our company] with the correct equipment, software and support to not only meet our requirements now, but also in the forthcoming years of the agreement. Since awarding the agreement to First Class Business Solution we have been impressed with the levels of service provided, the professionalism of the staff and the excellent response times. I would highly recommend First Class Business Solutions to any business”
“FCBS provide remote monitoring, onsite and technical support and full consumable management for the new fleet. This tailored solution has improved our procedures, technology and significantly reduced our costs. The ongoing management provided has been exceptional and I would highly recommend FCBS's services.”
“We had been with our incumbent supplier for a number of years and never had any real issues, however FCBS’ approach was refreshing and uncovered areas within the business we could improve and reduce waste and costs. The changeover was seamless and staff embraced the changes thanks to FCBS. They have been working with us since the deployment and enhanced the solution further…. First Class do what they say”
“FCBS have provided a managed print solution that works! We spoke to a number of organisations that offered us MPS, however FCBS took time to understand our business needs, were professional in all aspects of their work and have resolved a number of issues including reducing our spend by 38%, and reducing our internal IT burden. The mixed deployment plan worked and allowed us to sweat some existing assets under the agreement.”
“We have around 140 devices across 65 sites, supplied, managed and serviced by FCBS. The handling of the commercial and practical aspects during setup was excellent. When support and service issues have occurred, they have been dealt with quickly and professionally. The real difference for us as an IT department is that printer management is effectively a very light touch now, compared with our previous estate of unmanaged printers. It just works and we know exactly what we are paying”.
'We have found First Class Business Solutions’ ability to supply us with the correct specification of equipment invaluable. They have consistently provided a very high standard of customer service and we benefit from an excellent working relationship. We have no hesitation in highly recommending them to potential customers.’"